Your Questions, Answered
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How do I book an appointment?
What happens after I book?
Can I reschedule or cancel?
Do you offer virtual and in-person meetings?
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What services does Britanico & Associates offer?
Do you work with individuals, families, and business owners?
Are consultations free?
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Do I need insurance if I already have coverage?
What’s the difference between term and permanent insurance?
Are investments guaranteed?
Is my money safe?
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What should I prepare for my meeting?
Will I be pressured to buy?
How are recommendations made?
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Is my information secure?
Who has access to my data?
Are you licensed and regulated?
Claims Assistance & Support
If you need to file a claim or require support with an existing policy, our team is here to guide you through the process with clarity and care.
While claims are processed directly by the insurance provider, Britanico & Associates Financial Services assists clients by helping them understand next steps and avoid unnecessary delays.
We can help with:
Understanding how the claims process works
Identifying the correct forms and documentation
Connecting you with the appropriate insurer
Following up on submitted documentation, where applicable
Not sure where to start?
👉 If your policy is with iA Financial Group →File directly with iA
👉 If unsure of your insurer or policy type →Talk to our Claims Support Team
What Happens When a Claim Occurs
For policies such as Critical Illness Insurance, a claim may be payable when a diagnosis meets the policy’s definition. When approved, benefits are typically paid as a tax-free lump sum, designed to reduce financial stress so you can focus on recovery—not paperwork.
Our role is to help you navigate the process confidently and ensure you’re supported at every stage.
Medical Second Opinion Support
Many policies include access to a medical second opinion service, which may provide:
Independent review of diagnoses
Insights into treatment options
Added reassurance during complex or difficult medical decisions
This support can be invaluable when clarity matters most.
Important Reminder:
Coverage is subject to policy terms, conditions, and exclusions
Diagnosis must meet the policy’s definition
Waiting periods and documentation requirements may apply
For iA Financial Group policies, claims are initiated directly with iA.
Claims are assessed and paid by the insurance carrier. Coverage, eligibility, and timelines vary by policy.
Claim timelines vary based on policy type, documentation completeness, and insurer review.
We’re Here to Help
When life takes an unexpected turn, you don’t have to navigate the claims process alone. Our advisors are here to explain your coverage, guide you through next steps, and support you throughout the journey.
What Britanico Can Help With
Explaining the claims process
Helping identify the correct forms
Coordinating with the insurer when needed
What Britanico Cannot Do
Approve or deny claims
Expedite insurer decisions
Provide medical or legal advice
Clients respect clarity more than promises.
Forms for Client Support
For claims, investments, and policy updates. Download the appropriate form, complete the required information, and follow the submission instructions provided within each section.
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Life Insurance Claim
Submit this form to begin a life insurance benefit claim after the passing of a policyholder. Required supporting documents may include a death certificate, government-issued identification, and policy information.
Critical Illness Claim
Use this form to request benefits related to a covered critical illness diagnosis. Medical documentation and physician statements may be required for assessment.
Disability Insurance Claim
This form is for clients applying for disability income benefits due to illness or injury affecting their ability to work. Additional medical and employment verification documents may be requested.
Travel Insurance Claim
Submit claims related to medical emergencies, trip cancellations, delays, or lost baggage during travel. Keep all receipts, medical records, and travel documents for faster processing.
Health & Dental Claim
Use this form to request reimbursement for eligible medical, dental, or healthcare expenses covered under your policy or benefits plan.
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RRSP Contribution & Updates
Use this form to make RRSP contributions, update account details, or request account-related changes associated with your retirement savings plan.
TFSA Transactions
Submit requests related to TFSA contributions, withdrawals, transfers, or account updates. Ensure all information matches your registered account details.
RESP Education Savings Request
This form supports RESP-related contributions, beneficiary updates, or education withdrawal requests for eligible educational expenses.
Investment Withdrawal Request
Use this form to request partial or full withdrawals from eligible investment accounts. Processing timelines and applicable fees may vary depending on the product provider.
Beneficiary Designation for Investments
Update or assign beneficiaries for your investment or savings accounts to ensure your financial intentions remain current and protected.
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Beneficiary Change Request
Use this form to update or replace the beneficiary information associated with your insurance policy or investment account.
Change of Address or Contact Information
Submit updates to your mailing address, phone number, or email address to ensure uninterrupted communication and policy servicing.
Pre-Authorized Debit (PAD) Update
Use this form to change banking information connected to automatic premium or investment payments.
Policy Ownership Transfer
This form is required when transferring ownership rights of an insurance policy or financial product to another individual or entity.
Coverage Review or Policy Update Request
Request changes to your existing coverage, including adjustments to beneficiaries, insured amounts, riders, or personal information.
Name Change Request
Submit this form if your legal name has changed and needs to be updated across your policy or investment records. Supporting legal documentation may be required.
Need help choosing the correct form?
Our team is here to assist you with claims, account updates, and policy servicing.