Claims Assistance & Support
If you need to file a claim or require support with an existing policy, our team is here to guide you through the process with clarity and care.
While claims are processed directly by the insurance provider, Britanico & Associates Financial Services assists clients by helping them understand next steps and avoid unnecessary delays.
We can help with:
Understanding how the claims process works
Identifying the correct forms and documentation
Connecting you with the appropriate insurer
Following up on submitted documentation, where applicable
What Happens When a Claim Occurs
For policies such as Critical Illness Insurance, a claim may be payable when a diagnosis meets the policy’s definition. When approved, benefits are typically paid as a tax-free lump sum, designed to reduce financial stress so you can focus on recovery—not paperwork.
Our role is to help you navigate the process confidently and ensure you’re supported at every stage.
Medical Second Opinion Support
Many policies include access to a medical second opinion service, which may provide:
Independent review of diagnoses
Insights into treatment options
Added reassurance during complex or difficult medical decisions
This support can be invaluable when clarity matters most.
Important Reminder
Coverage is subject to policy terms, conditions, and exclusions
Diagnosis must meet the policy’s definition
Waiting periods and documentation requirements may apply
Claims are assessed and paid by the insurance carrier. Coverage, eligibility, and timelines vary by policy.
We work with trusted insurers, including Industrial Alliance and Combined Insurance, and assist clients in coordinating claims directly with the provider.
We’re Here to Help
When life takes an unexpected turn, you don’t have to navigate the claims process alone. Our advisors are here to explain your coverage, guide you through next steps, and support you throughout the journey.